Last month I spoke at the ASTD International Conference in Orlando. I presented at two sessions. One was an author chat to talk about simple, but effective recognition techniques. The other was a concurrent session with friend and colleague Alex Lamb on mending organizational culture. We looked at the intersection between behavioral economics, applied improv, and, specifically, the one to one interactions that determine how valued an individual feels. This intersection is the study of Tokenomics. Links to all the materials from our session are here at the techneq.com website.
Our session was broken into three segments that covered mapping, modeling, and mending organizational culture using the Tokenomics model. If you review the materials you will see that in the segment on mapping we talked about identifying people’s validation systems (what kinds of tokens do they collect). In the last segment (Mend It) we discussed ways to provide the desired validation that were proactive and had a positive influence on the culture.
Because the overall concept of Tokenomics is so new we had to lay a lot of groundwork. This didn’t leave much to talk about behavioral models and simulations. It is a shame because the simulations that Alex is creating provide some great insights into individual behavior and group dynamics. He had done a few simulations that demonstrate the role managers play in defining organizational culture. Of course, with my interest in recognition I find this particularly fascinating.
Alex has written four blog posts that provide background on the simulation work that he did for our session. They are worth checking out!